one month<\/strong> if further verification of the facts and information referred to in the application\/complaint is required.<\/li>\n<\/ul>\n<\/span><\/p>\nIf the Riga International Coach Terminal finds that the subject of submission or its part reaches outside the scope of the International Coach Terminal, the administration informs the applicant and, if possible, indicates the name and contact details of the competent\/responsible authority or forward the application\/complaint to the mentioned authority, informing the applicant thereof.<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”||15px|||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
<\/ul>\n<\/span>No response will be given to submissions if:<\/span><\/h3>\n\n- The applicant\u2019s name, surname, signature or mailing address is missing;<\/li>\n
- The text of the application\/complaint is illegible or incomprehensible;<\/li>\n
- The application\/complaint received contains language that is offensive to the dignity of the person and is indecent (rude, etc.)t;<\/li>\n
- The content of the application\/complaint does not require a substantive reply;<\/li>\n
- \n
The person has indicated in the submission that no response to the submission is required.<\/div>\n<\/li>\n<\/ul>\n
Applications\/complaints may also be filed in a free format. *The mandatory information mentioned in the applications\/complaints:<\/strong><\/b><\/span><\/h3>\n\n- The applicant\u2019s name and surname;<\/li>\n
- e-mail address or address, city, postal (ZIP) code;<\/li>\n
- The basic characteristics of the problem: situation, place, date, time;<\/li>\n
- Description of the core of the problem and the facts;<\/li>\n
- Submission date.<\/li>\n
- The applicant\u2019s signature\u00a0(handwritten or secure electronic).<\/li>\n<\/ul>\n
<\/span>When describing coach carriage related problems, please,\u00a0 specify the\u00a0departure date, time and route!
<\/em><\/span><\/span><\/p>\nFor the passenger convenience please use the form submissions available from our website!<\/b><\/strong><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
The handling of submissions and complaints at JSC \u201cRiga International Coach Terminal\u201d is carried out in accordance with the Law on Submissions of the Republic of Latvia of 1 January 2008 Passengers may submit applications or complaints to the Joint Stock Company \u201cR\u012bgas starptautisk\u0101 autoosta\u201d (the Riga International Coach Terminal) in the following ways: In […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-2336","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.autoosta.lv\/en\/wp-json\/wp\/v2\/pages\/2336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.autoosta.lv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.autoosta.lv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.autoosta.lv\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.autoosta.lv\/en\/wp-json\/wp\/v2\/comments?post=2336"}],"version-history":[{"count":23,"href":"https:\/\/www.autoosta.lv\/en\/wp-json\/wp\/v2\/pages\/2336\/revisions"}],"predecessor-version":[{"id":4641,"href":"https:\/\/www.autoosta.lv\/en\/wp-json\/wp\/v2\/pages\/2336\/revisions\/4641"}],"wp:attachment":[{"href":"https:\/\/www.autoosta.lv\/en\/wp-json\/wp\/v2\/media?parent=2336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}